We may obtain personal information about you in the course of your accessing this website or while serving you as an individual client or as someone associated with a corporate or institutional client. Obtaining this information is important to our ability to deliver the highest level of service to you, but we also recognise that you expect us to treat this information appropriately.

This policy describes the types of personal information we may collect about you, the purposes for which we use the information, the circumstances in which we may share the information and the steps that we take to safeguard the information to protect your privacy. As used throughout this policy, the term "SHUAA Securities" or “we” refers to SHUAA Securities LLC and its affiliates.

The personal information we collect about you comes primarily from the account applications or other forms and materials you submit to SHUAA Securities during the course of your relationship with us. We may also collect information about your transactions and experiences with SHUAA Securities relating to the products and services we provide.

Finally, in the provision of financial services to you and subject to strict compliance with all applicable laws and regulations, information may be collected about you indirectly from monitoring or other means (e.g. recording of telephone calls and monitoring e-mails). In these circumstances, the information may be used for compliance or security purposes.